Help - Membership

Upgrade: Members may upgrade by logging into My Account and selecting the Upgrade link on the My Account Dashboard.

Authorize your AAA Membership dues to be automatically charged annually or monthly to your AAA Visa or another credit/debit card (Visa, MasterCard, or Discover) to prevent any lapse in your membership coverage.

Associate Membership is available to any individuals residing in the same household as the Primary Member. Associate Members receive the same services and benefits as Primary Members, but their annual membership rate is at a lower rate.

Yes. After you have joined AAA you can upgrade or downgrade your Membership level or you can add or remove associates at any time.

To give AAA Membership as a gift or to learn more about Gift Membership, go to: https://westerncentralny.aaa.com/membership/gift.

View the membership comparison table https://westerncentralny.aaa.com/membership/compare for the costs and to determine which membership level is best for you.

AAA Basic Membership benefits are available immediately to members upon joining. 

Yes, but they must be enrolled as an Associate Member.

Members may receive a refund if the membership is canceled within 30 days of the renewal date or join date.

AAA has 5 coverage levels to meet your needs.

AAA offers Auto, Home, Life, and Renters insurance.

For vehicle's with more or fewer than four wheels (large motorhomes, campers, travel trailers, and motorcycles), AAA offers an additional membership rider for Plus and Premier memberships to cover RVs and Motorcycles.

Your membership doesn't just cover one car. Your membership covers you, in any eligible vehicle you are driving or a passenger, if that vehicle become disabled.

A battery boost will be provided in an attempt to start your vehicle. All-inclusive mobile battery testing and replacement service (at a member discounted rate) is also available to members in many areas. Please contact us for additional information.

In an effort to increase the quality of AAA Emergency Roadside Assistance and decrease delays, each member will be entitled to a maximum of four (4) free service calls per year.

Your personal check, valid credit card or debit card will be accepted by AAA facilities providing emergency road service or repairs for AAA members, up to $250. Call AAA for further assistance.

Your vehicle will be extricated/ winched when it can be safety reached from a normally traveled or established and maintained thoroughfare.

A limited supply of fuel will be delivered to your disabled vehicle to enable you to reach the nearest service station.

Members must enroll at AAA.com/HertzGold. Hertz Gold Plus Reward Bonus Points will be provided to member's account up to 4 weeks from the first Gold rental return.

If your keys are locked inside the vehicle, service will be sent to gain entrance.

The AAA RV Rider is an optional benefit that can be added, for a fee, to AAA Plus or AAA Premier.

AAA Premier provides a full-size rental car for one day per membership year in the event of a breakdown within the WCNY area.

AAA will reimburse the cost of gaining entry to the Premier member's home, up to $100.

The Premier Travel Discount provides one discount of $25, $50, or $100 per membership year, per household. One discount per trip on tour, cruise, or group packages booked through AAA.

Premier members receive up to two free vehicle history "Car Fax" reports per membership year.

If you are a Primary member, you can cancel your entire membership.

Yes, we're happy to accept your payment at any AAA location. You can also make your payment online in My Account.

Yes, debit cards may be used provided they maintain the logo for MasterCard or Visa.

You can process your renewal payment online by going to My Account, or you can call AAA at (800) 836-2582 or visit your local AAA Travel Center.

To sign up for Auto Renewal or to update your credit card information, go to My Online Account.

To make an online payment for membership, visit My Account

As an added benefit of AAA membership, Member Connection magazine is delivered by mail four times a year to AAA Western & Central New York primary members.

A new membership card may be requested by visiting this page, or by visiting any AAA Travel & Insurance Center.

Please call us at (800) 836-2582 or visit one of our local branches.

You can add an associate to your membership online or by calling (800) 836-2582.

The Primary member can cancel coverages and associate members in My Account, or call AAA at (800) 836-2582.

You can login to My Account anytime and make changes to your account.

Please visit the 'My Account' page to to renew your membership online.

There are 3 ways to upgrade your membership. 1. Visit My Account. 2. Call us at (800) 836-2582. 3. Visit a AAA Travel & Insurance Center.

Your membership with AAA from the club you have moved here from will be honored here in Western and Central New York until it expires.

Please submit your Compliment / Complaint using the form below: 

Each member (Primary or Associate) in your household is allowed four Emergency Road Service calls per year.

No, our maintenance and repair facilities are open to the public.

Membership cards are included in the first renewal notice mailed to you, approximately 45 days before your expiration date. If you still require a new card, you can order a replacement card.

A new or replacement membership card may be requested via:

If your email address is not recognized, you likely have not created a password yet.

• Visit the Reset Password page to send a one time password change link to your registered email account.
• Reset Password page will not accept your email?

• Visit the Reset Password page to send a one time password change link to your registered email account.
• Look for an email from "AAA Western and Central New York" or webmaster@nyaaa.com with inst

AAA.com has a new, more secure, login method effective March 12, 2018.

If your email address is not recognized, you likely have not created a password yet.

CREATE A PASSWORD NOW

Be sure to enter the 16 digit membership number which starts with 620084 with no spaces or dashes.

Download and complete the attached Trip Interruption Form and return to the address specified on the form. Call AAA at (800) 836-2582 to have a form mailed to you.

To change your First Name or Last Name on your AAA Membership Account, you contact Member Services at (800) 836-2582 or by completing the form below: 

Your browser history is a list of every page you've visited online and may hold your information indefinitely. AAA has made some recent updates that may cause issues on your computers end that can easily be resolved by "clearing your cookies or cache".

This simple-to-use tool can help you with everything from requesting Roadside Assistance to getting the best gas prices in your area.