The primary member can only process cancellation requests in My Account, or by calling AAA at (800) 836-2582.
My Account instructions
To cancel an Associate Member:
- Log in to My Account
- Not up for renewal: On the My Account dashboard, click the edit icon located next to the person you'd like to cancel. The Associate member listing appears. Select the Remove button for the person you'd like to remove.
- Up for renewal, would like to pay: on the My Account dashboard, select the Renew link. On this page select 'Remove' next to the person you'd like to remove.
To cancel an entire membership:
- Log in to My Account
- On the My Account dashboard, click the Cancel link
- Cancel membership page appears. Select the cancel reason and submit the form.
To downgrade:
- Log in to My Account
- Not up for renewal: on the My Account dashboard, click the Downgrade link then select the new level you'd like.
- Up for renewal, would like to pay: on the My Account dashboard, select the Renew link then select the new level you'd like.