How to Log Into the AAA Mobile App

AAA Mobile App

How to log into the AAA Mobile App

Follow the below instructions to download and log into the AAA Mobile App:

1. Download the AAA Mobile App on the Apple App Store or Google play store. The AAA Mobile App has a white background with the red and blue AAA Logo:

aaa mobile app icon

If you see a Blue colored tile with white AAA logo: please delete this app, as it belongs to a few different AAA Clubs outside of our coverage area.

2. Locate the app on your smartphone and open it. A page presents asking for your zip code only. Enter the zip code in the WCNY area (note: if an out of area zip code appears here: change it to your WCNY region zip code):

aaa mobile app zip code page

3. The login page appears asking for your email and password. Enter your email address or membership number and password on the Login page:

aaa mobile app login page
  • Note: if the login page does not look like the above, you have reached a different AAA Club's login page. Cancel out of that Login Page and click any "Change Zip Code" link/option. Make sure the zip code entered is within WCNY region.
  • If you experience further trouble logging in, visit our Troubleshooting Help Page for more assistance.

4. Upon successful login the Mobile App Home Page appears like the below:

aaa mobile home page
Download Mobile App

AAA Western and Central New York

 

Contact Us for Help

Complete this form and an AAA representative will reply back within 2 business days.

For time-sensitive concerns that require assistance immediately please call us 24/7 at (800) 836-2582.

Include email if you are seeking My Account login help
Input number in ###-###-#### format.
620084
If your membership number does not start with 620084, your membership is administered by a different AAA Club. Instead of this form please visit AAA.com/stop to re-route to your local club site.
Retrieve this through your T-Mobile account. Required to apply to your AAA membership. AAA does not have access to T-Mobile account information.