Registration will not accept my membership number or zip code Registration will not accept your membership number or zip code?

The membership must reside under the AAA Western and Central New York area in order to log in to this web site. Is the membership from another AAA Club area? Visit and enter the zip code of the address of the AAA Membership.

Membership Number Input

  • Be sure to enter the 16 digit AAA Western and Central New York membership number which starts with 620084 with no spaces or dashes.
  • If you have recently changed your membership number with AAA, use the newest active membership number assigned. Inactive membership numbers are not accepted.

Zip Code Input

  • Input the 5-digit zip code that AAA's system would have on record for you. This is typically the primary address for all on your AAA Membership.
  • If you have recently moved it is possible AAA does not have your new address yet. Try the old zip code first. After you log in, Primary account holders can change the address on file in My Account.

If you require assistance please call AAA at (800) 836-2582 or use the form below with your email and membership number.

Contact Us for Help

Complete this form and an AAA representative will reply back within 2 business days.

For time-sensitive concerns that require assistance immediately please call us 24/7 at (800) 836-2582.


Include email if you are seeking My Account login help
Input number in ###-###-#### format.

If your membership number does not start with 620084 and the service concern is not located within Western and Central New York: to ensure your concern is handled as timely and efficient as possible please leave this form and visit to reach the regional administering AAA Club.