AAA Western and Central New York is pleased to announce that Eric Rogers is being recognized as AAA WNY Driver of the Year. The award is based on driver accomplishments from the 2019 calendar year. 

Also known as the Marty Taylor Recognition Award, in honor of a AAA driver who was killed in the line of duty by a driver who failed to Slow Down, Move Over, the award is presented annually to a AAA technician in each of two fleet operations – Western New York and Central New York. The associates must exhibit outstanding customer service skills, an impeccable safety record, and a commitment to teamwork. 

Eric began his career with WNY Fleet Operations in December of 2017. He serves as a Fleet Roadside Technician 1, demonstrating exceptional knowledge and technical skills to enable total member satisfaction daily. His commitment to excellence is evident in the fact that he won Technician of the Month – a performance-based award – a record six times in 2019! That’s no surprise – it runs in the family. Eric is in fierce competition with his father, Stephen, also a Roadside Technician with AAA in Western New York. His devotion and determination have made him a great role model for others to emulate.

Eric, who resides in East Aurora, responded to 2,593 calls in 2019 with zero member complaints, zero damage claims and zero safety violations. Those are just a few of his professional accomplishments!

Normally, the award is presented with much fanfare at a luncheon, but it was delayed this year due to the pandemic. Eric, and James Malelis, the CNY recipient, were presented the awards in a surprise virtual event where they were recognized by Debbie Taylor, the spouse of award’s namesake. Marty’s legacy lives on in AAA Western and Central New York’s commitment to operational excellence and the “Slow Down, Move Over” campaign.