Just one of 12 award winners, Chandler Automotive in Cicero, New York, is one of AAA’s Best in Repair facilities for 2024. This award recognizes the “best of the best” among AAA’s 7,000 Approved Auto Repair (AAR) facilities across North America that meet and maintain the highest standards for the industry. Chandler received the silver award among medium-sized facilities.

“For close to 50 years, AAR facilities have worked diligently to meet AAA’s leading standards,” said Jim Nixon, Vice President of Automotive Service at AAA Western and Central New York. “By winning the 2024 AAA Best in Repair award, Chandler Automotive demonstrates a commitment to providing customers with outstanding vehicle repair and service.”

“We are honored to be named one of AAA’s Best in Repair winners,” said Kent Chandler, Owner of Chandler Automotive. “This award reflects the commitment from my team to provide safe, reliable, and trustworthy auto care. I'm thankful for my team along with the many exceptional customers we serve.”

Shops across the country are nominated based on key criteria, including maintaining all AAA Approved Auto Repair program standards and requirements, keeping a customer satisfaction rating of 95% or higher, and exhibiting a commitment to their communities and the industry.

Chandler Automotive is part of a select group representing the top tier in the automotive repair industry in North America. The AAA Approved Auto Repair program, created in 1975, connects consumers with the most qualified and trusted automotive repair facilities. Chandler has also been named a “Top Shop” by AAA Western and Central New York many times over the years and provides comprehensive vehicle maintenance and repair services.

To earn the AAA AAR designation, shops must undergo a series of inspections performed by a AAA service specialist. These individuals hold the Automotive Service Excellence (ASE) certification or original equipment manufacturer equivalent and have extensive experience. Facilities are inspected for cleanliness, proper tools, adequate technical training and appropriate technician certifications. AAA also vets the shop’s reputation by checking with government and consumer agencies, performing an insurance/financial background check and surveying existing customer satisfaction.

About the AAA Approved Auto Repair Program 
The AAA Approved Auto Repair Program, created in 1975, is a designation awarded to automotive repair facilities that have met a stringent set of standards developed by AAA. Facilities undergo regular and thorough inspections conducted by AAA service specialists who hold the Automotive Service Excellence (ASE) certification or original equipment manufacturer equivalent and have extensive knowledge in the field of automotive repair. Today, there are over 7,000 Approved Auto Repair facilities across North America for consumers to choose from, providing everything from general repair to specialty repair to collision work to even auto glass replacement. The AAA Best in Repair award is given to those AAA Approved Auto Repair facilities that have maintained all Approved Auto Repair program standards and requirements, a customer satisfaction score of 95% or higher and exhibit a commitment to their communities and the industry. To find a AAA AAR facility, visit www.AAA.com/AutoRepair.

Chandler Automotive
Our team of highly skilled and certified technicians is dedicated to providing top-notch automotive services, ensuring your vehicle runs at peak performance. From routine maintenance such as oil changes and tire rotations to complex engine diagnostics and repairs, Chandler Automotive has you covered. www.chandlerauto.com