Scope of Service

When your vehicle cannot be made operable upon providing the services listed in Your Guide To AAA Services booklet, we will assist you in finding the nearest open repair shop. If a repair facility cannot be located, we will assist you in locating lodging or alternative transportation, at your expense. 

Under your membership, Emergency Roadside Assistance will be provided without charge from the nearest available AAA contract facility. Your service call will include AAA's operator/truck traveling to the disabled vehicle, where the service operator will attempt to make your vehicle operable. A service fee, in addition to standard membership dues, will be assessed for New or Past Due members in need of roadside assistance at the time of enrollment. Charges for service that exceed the benefits listed will be at prevailing hourly or mileage rate of the region where service is provided. Payment is due at the time or service by cash, check or credit card.


Contact Us for Help

Complete this form and an AAA representative will reply back within 2 business days.

For time-sensitive concerns that require assistance immediately please call us 24/7 at (800) 836-2582.


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If your membership number does not start with 620084, your membership is administered by a different AAA Club. Instead of this form please visit to re-route to your local club site.