I have not received the password reset email

  • Visit the Reset Password page to send a one time password change link to your registered email account.
  • Look for an email from "AAA Western and Central New York" or webmaster@nyaaa.com with instructions.
  • Be sure to check your email's spam or junk folder.

If you require assistance please call AAA at (800) 836-2582 or use the form below with your email and membership number.

Contact Us for Help

Complete this form and an AAA representative will reply back within 2 business days.

For time-sensitive concerns that require assistance immediately please call us 24/7 at (800) 836-2582.


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If your membership number does not start with 620084 and the service concern is not located within Western and Central New York: to ensure your concern is handled as timely and efficient as possible please leave this form and visit AAA.com/stop to reach the regional administering AAA Club.