COVID-19 Questionnaire

Before entering any of our AAA branches, please read the following 4 questions:


  1. Have you knowingly been in close or proximate contact in the past 14 days with anyone who has tested positive for COVID-19 or who has or had symptoms of COVID-19?
  2. Have you tested positive for COVID-19 in the past 14 days?
  3. Have you experienced any symptoms of COVID-19 in the past 14 days? (Symptoms include: fever, cough, shortness of breath, or at least two of the following symptoms: fever chills, repeated shaking with chills, muscle pain, headache, sore throat, or new loss of taste or smell.)
  4. In the past 14 days have you traveled from within any of the designated states with significant community spread of COVID-19? You can find the list of states here.

If you answer “Yes” to any of the four questions above, then, please refrain from physically entering a AAA facility.

AAA Western and Central New York thanks you for following our safety protocols. Though we ask that you do not enter our branch at this time, we still would like to assist you. Please consider booking a virtual appointment using the MAKE AN APPOINTMENT button below.


Click below to book a virtual appointment with us!