AAA has been a leader in travel for 120 years. In that time, we’ve seen many challenges on the roads, skies and waterways of life. 2020 has been a year of unexpected challenges for everyone, but as we move forward to 2021, AAA reminds travelers of our commitment to safe, fulfilling travel experiences.

We want travelers to explore with confidence while adjusting to the changing reality of the coronavirus pandemic. AAA is following five key principles as we work to take the worry out of travel for you and your family.

This is AAA’s Commitment to you.

1. TRUST AAA has been advocating for the safety and security of all travelers since 1900. Ranked as one of the most trusted brands in the world, we stake our reputation on reliability and consistency.
2. HEALTH & SAFETY Health, safety, security and peace of mind are AAA’s top priority. We extend that commitment to our travel partners, working to ensure that they follow all current safety and health protocols.
3. KNOWLEDGE AAA’s travel agents have experience and a passion for travel. Count on their expertise to know the latest safety information, protocols and the travel tips. AAA travel agents know how to PROTECT your travel investment with the right travel insurance plan for you.
4. CONVENIENCE AAA makes it easy to engage with our travel agents and find travel information when you need it. Visit us at our multiple Travel and Insurance Centers, reach us by phone at (888) 320-3163, set up a Video Travel Planning call or visit AAA.com.
5. FLEXIBILITY During unprecedented times, flexibility is essential. We hold our travel partners accountable to provide flexibility with their policies while delivering best in class resolutions for travelers affected by external circumstances. Remember, AAA is in your corner throughout your travel experience.

Carol DiOrio is the vice president of travel for AAA Western and Central New York.

Today’s travelers face a new travel environment, but AAA is here for you BEFORE, DURING and AFTER your trip to ensure the best travel experience possible. Travel with peace of mind and book your next getaway with AAA today.

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